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The Storehouse Flats Pre-Order Details

The Storehouse Flats are a simple genuine leather ballet flat featuring a grey sole with a honeycomb tread and a creamy beige inner sole that should be comfy right away. They are cut slightly wider than most other flats which can accommodate an insert if needed.

Other brands sell comparable flats for $175-250, so these are an incredible value!

Pre-Orders

Pre-Orders are posted once a month, usually during the first week of the month. All shoes are handmade to order and a guarantee that you will get the color and size you want. The lead time is 6-9 weeks currently but, they are well worth the wait.
The Storehouse Flats | Pre-Order Agreement
ETA is 6-9 Weeks
Occasionally we will need additional time for shipping once we receive the items.
Exchanges will try to be done if needed. Exchanges must be done within the 15 day exchange time frame.
All Orders/initial Payments are due by 9PM CDT on the final day of the pre-order.
No credits may be used on Pre-Orders.

How to find your size

We have found sizing to be somewhat flexible with these amazing shoes! For the majority of customers, they find them to run very true to their normal shoe size.
If you are a ½ size, see the suggested sizing below:
Go down a size if: You wear a whole-1/2 size (ie 6-6.5)
Go down a size if: You wear a 1/2 size for width. (ie 7.5 go down to a 7)
Go up a size if: You wear a ½-whole size (ie 6.5-7)
Go up a size if: You wear a 1/2 size for length. (ie 7.5 go up to a 8)
If you are in doubt and wear a ½ size go up. Most ladies can wear two sizes comfortably.

Instock Shoes

We occasionally order extra shoes to have instock for customers. If pre-orders are not your thing, then take a look at our instock shoes on our website. We do not carry all colors instock. We usually carry a small selection of random colors or special edition prints.
We typically do not coordinate our pre-orders with instock shoes. There are times that we may have shoes that arrive that you may have already pre-ordered. Please understand that this may happen from time to time.

Returns/Exchanges

We like to keep things simple. We take exchanges within the first 10 days after your shoes show delivered. Shoes can be exchanged if they are unworn and in original condition. There is a small card enclosed in each bag that explains the return/exchange process. You just send them back to us and then we pay to send out a new pair. Simple.
Please note: If your shoes are returned and appear worn, you will not receive an exchange and you will have to pay shipping to have your shoes returned back to you. We ask that you wear them inside for a short amount of time before wearing them out and about.

We hope that you love these flats as much as we do.